Returns & Exchanges

At michaer, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. If your order doesn't meet your expectations, our dedicated support team is here to assist with a quick exchange or a full refund.

Return Process

• 1.
  Initiate Your Request

  Log in to your michaer account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.