Frequently Asked Questions
Everything you need to know about shopping with Michaer
What are your shipping times and costs?
We offer standard shipping across the country. Orders are typically processed within 1-2 business days, with delivery taking 5-7 business days depending on your location. Shipping is free on all orders over $50.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
What is your return policy?
We accept returns within 30 days of purchase for most items in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Michaer accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we only ship within the domestic United States. We are working on expanding our logistics to offer international shipping in the near future.
How can I contact customer support?
Our dedicated support team is available via email at support@michaer.com or through our live chat feature on the website from Monday to Friday, 9:00 AM to 5:00 PM EST.